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0161 359 4777

Lines Open : Mon-Fri 9am-10pm / Sat-Sun 11am-5pm

Delivery

Litecraft Delivery Service

 

  • Standard UK Mainland delivery is FREE on all orders. *Excludes Bulbs

 

  • The delivery options for a product can be found below and options can be selected while processing your order and checkout. We deliver most items Monday to Friday 9.00am – 5pm (although some of our couriers may deliver slightly earlier or later)

 

  • Our courier will provide you with a one hour delivery window so you don't have to wait in all day for your parcel. *This applies only to deliveries by DPD.

 

  • Products may be sent out from multiple locations and therefore may arrive separately, but you won't incur additional delivery charges as a result.

 

  • If you order multiple items with different despatch times, your order may be consolidated and those products will arrive together, however we will confirm by email the if any order is placed for items with a pre-order status.

 

  • If next working day is available for your order, we'll offer you these options at checkout. These options are available for Monday to Friday delivery; order by 2pm on the previous day (order by 2pm on Friday for delivery on the Monday).

 

  • We can't guarantee delivery within our usual timescales to a small number of remote rural areas. See the section on Delivery exceptions for more details.

 

  • Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible

 

Standard Delivery

 

Standard UK delivery is FREE on all orders, delivery is usually in 3-5 working days, either in our shops or online. It's also free for orders of any value if you opt to collect from one of our shops. This is subject to availability and excludes international delivery destinations, and premium delivery services.

 

Next Working Day Delivery

 

If you place your order with us before 2pm, then we will ship your order to you on a next working day delivery service with our courier. The cost for this service is £8.95.


For guaranteed next day delivery* to an address other than the card holders address, payment can be made via PayPal, otherwise your order will be subject to our security procedure which may delay delivery time.

 

*Guaranteed next day delivery is also subject to our terms and conditions.

 

Deliveries to Multiple Addresses

 

If you'd like to have items sent to separate UK addresses, please complete a separate order for each address. A separate delivery charge will be made for each address.

 

Delivery Arrangements
Delivery Options
Price Timing
Standard UK delivery
usually within 3-5 working days
Free

Delivery to UK mainland addresses only

 

Monday to Friday
(generally 9am-5pm, excluding public holidays)

When you order items with a delivery time of 2 weeks or more, we'll contact you to advise

Next Working Day delivery £8.95

Delivery to UK mainland addresses only

Monday to Friday
(generally 9am-5pm, excluding public holidays)

Order by 2pm previous the working day

(Friday 2pm for Monday deliveries, subject to availability)

Offshore, Highlands,
Islands and Ireland
Two working day service
£16.00

All orders upto 10kg

Monday to Friday
(generally 9am-5pm, excluding public holidays)

Click & Collect Free

Available for collection from any 8 of our Litecraft stores

See shop locations below

You will be informed by email the date and time your items are ready for collection


 Individual Bulb purchases are subject to £1.50 delivery fee with an additional 50p per bulb upto a maximum of £6.
UK Mainland*:
Upon checkout your choices and prices will be clearly marked.


Click & Collect Store Locations
Birmingham
Cardiff
Glasgow
Leeds
Liverpool
Manchester
Manchester City Centre
Newcastle
35, Sutton New Road B23 6TD
Gripoly Mills, Sloper Road CF11 8AA
Seaward Street, Kinning Park G41 1HJ
Royds Lane Wortley Ring Road LS12 6AE
Juvenal Place, Fox Street L3 3JR
Gorse Street Chadderton OL9 9RJ
Beaumont Buildings, Great Ducie Street M3 1PQ
211-229 Scotswood Road, Newcaste-Upon-Tyne NE4 7AP
Delivery Exceptions

Jersey: All JE postcodes

Guernsey: All GY postcodes


Isle of Man: All IM postcode


Orkney: KW15 - 17 Orkney

Shetland: ZE1 - 3 Shetland


Scottish Highlands: FK17 - 99, G83, All KW, PH18 - 20, PH30, AB31, AB33 - 38, AB44 -56


Inverness: KW1 - 3, KW5 - 14, IV1 -28, IV33 -51, IV55 - 56, PH42 - 44, HS1 - 8, IV30 -32


Oban: PH33, PA20 - 49, PA60 -80, KA28


Arran: KA27


Antrim: BT1 - 3, BT12 -15, BT29, BT36 - 44, BT53 - 54, BT56 – 59


Tyrone: BT68 - 71, BT74 - 82, BT92 – 94

Derry: BT45 - 52, BT55, BT72 - 73, BT83 -91, BT95 - 99

Armagh: BT11, BT17, BT28, BT60 – 67

Down: BT4 - 10, BT16, BT18 27, BT30 – 35

 

Individual Bulb purchases are subject to £3.00 delivery fee.

 

 

We will supply our customers in the following counties: Belgium, France, Germany, Ireland, Netherlands, Austria, Italy, Spain, Portugal, Greece, Norway, Cyprus. Please note we are using a translation system to communicate, we hope our communication is correct.
Delivery to Belgium, France, Germany, Ireland
and Netherlands
Delivery Price Delivery Requirements
    Belgium, France, Germany, Ireland
and Netherlands:
All Orders up to 10kg  = £13.95
Belgium, France, Germany, Ireland
and Netherlands:
2 days average delivery time
Delivery to Austria Delivery Price Delivery Requirements
Austria
All Orders up to 10kg = £19.95
Austria:
3 days average delivery time
Delivery to Italy and Spain Delivery Price Delivery Requirements
   Italy and Spain
All Orders up to 10kg = £25.50
Italy and Spain:
3-4 days average delivery time
Delivery to Portugal Delivery Price Delivery Requirements
Portugal
All Orders up to 10kg = £32.65
Portugal:
4-5 days average delivery time
Delivery to Greece Delivery Price Delivery Requirements
Greece
All Orders up to 10kg = £37.85
Greece:
4-6 days average delivery time
Delivery to Norway Delivery Price Delivery Requirements
Norway
All Orders up to 10kg = £37.85

Plus £25 Customs Charge
Norway:
4-6 days average delivery time
Delivery to Cyprus Delivery Price Delivery Requirements
Please e-mail for quotation Please e-mail for quotation

 

We will endeavor to deliver throughout the world. Carriage will be calculated based on the order. Please contact us


Goods that are in stock will be despatched the same day providing the order is processed before 2pm. NB It can take up to 30 minutes to process your order. Please note that to guarantee same day despatch the delivery address must match the billing address, if you require delivery to an address that does not match the billing address there will be a delay of approximately 72 hours. If you are in any doubt about status/delivery of your order please don't hesitate to call us.

 

Goods that are out of stock may take up to 4 - 8 weeks of receipt of order. In the unlikely event of goods taking longer than the 4 -8  week period you will be contacted by our customer services. They will give the option for the order to be cancelled if the lead time is unsuitable without penalty to the customer.

 

Goods supplied within the UK will normally be delivered within 3-5 working days of acceptance of order. If the agreed delivery date cannot be met, you will be notified and given the opportunity to agree a new delivery date or cancel the order.

 

Our working hours are Monday to Friday 9am to 5pm, excluding any Bank or National Holidays. If no one is available to take delivery from our couriers, a calling card will be left. If you do not contact the courier, a further two delivery attempts will be made. If the courier is still unable to deliver after this point the Goods will be returned to Litecraft.

 

Please note you are required to examine your Goods at point of delivery and sign 'received in good condition'. If the package is damaged please sign delivery paperwork 'accepted package damaged' or if you so wish, refuse the delivery. Please always check your goods on delivery or if not given time please sign for as unexamined. If the packaging is damaged please sign accepted package damaged. If not satisfied please refuse the delivery, however if you have signed received in good condition we will subsequently not refund or pay for collection of goods.

 

If you require re-delivery, Litecraft reserve the right to charge these additional shipping costs. Should you wish to cancel the order at this point, Litecraft reserve the right to deduct from any refund the cost of the initial delivery charge plus extraneous costs incurred as a result of the Goods being returned to Litecraft.

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